Just wanted to let everyone know that I've been actively researching live chat options for the website. It's been a bit daunting as the ones I'm finding are either too simple or are too complicated. Some with video chat require paying a monthly fee and have the chat hosted on the providers servers which I don't want for many reasons but mostly for privacy reasons.
I am zeroing in on one but there are four different chat addon packages. The cost is from being free (and useless) to $499 with the suggestion of paying another company a monthly fee for the live video features. I'm hoping the third option will suit our needs as it's only $200 but it's not clear if it can do private video messaging.
I've got a support ticket in with them to find out what package is best. Cross you fingers it's the third (and easiest) package.
Cheers,
John.
I am zeroing in on one but there are four different chat addon packages. The cost is from being free (and useless) to $499 with the suggestion of paying another company a monthly fee for the live video features. I'm hoping the third option will suit our needs as it's only $200 but it's not clear if it can do private video messaging.
I've got a support ticket in with them to find out what package is best. Cross you fingers it's the third (and easiest) package.
Cheers,
John.