Although I'm on here almost every day and multiple times a day, it amazes me how I miss some threads, especially when they involve Jockstrap Central.
The first thing I want to say is.. of course we're going to replace faulty jockstraps!
With the PRO jocks, we are working with a new manufacturer and there's bound to be a few growing pains. We have sold over 500 of them so far and there have been a handful of issues, the majority of which have been with the same color and same size item and has been and issue with the stitching. We're dealing with the customers one by one and replacing any faulty jocks.
We have spoken with the manufacturer and they believe it could be caused by tension in the needle and are going to address it in our next run. In a few of the cases, we think it's exasperated by guys buying jockstraps that are too small (certainly not the case with
@Californiacountryboy ) but a good jock should be able to handle that. In comparison: With our JC Athletic jocks, we use a different manufacturer and we have sold more than 6000 of them and can count the manufacturing issues over the past 5 years on one hand. Guaranteed, there are tons of guys wearing a size (or two) too small and the jocks are still hanging in there. it's just a fact of life and comes with the territory.
I'd also like to point out (and it's mentioned above) that it happens to most brands. Over the years, we've had Omtex jocks with jock straps sewn with twisted straps, and Flarico jocks where the label was sewn on in reverse or omitted. Male Power harnesses where the straps were sewn on backwards. One year, 3/4 of all Nasty Pig union suit had to be returned thanks to faulty snaps. SafeTGard was plagued with issues, we'd order navy blue jocks and they would show up with a navy blue pouch and black waistband.
If you do end up with a faulty PRO jock (or any jock) send us an email at
help@jockstrapcentral.com and send us photos of issue and we'll get you sorted out.
Cheers,
John.